Privacy Policy
Last updated: July 31, 2026
This Privacy Policy describes how quantmont (quantmont OÜ) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we collect, how we use it, and your rights regarding your personal data.
Who We Are
We operate a handmade glass succulent terrarium and mini plant gift set shop based in Pärnu, Estonia. We collect and process personal information when you interact with our website, make purchases, subscribe to our mailing list, or contact us with inquiries. As the data controller, we ensure all personal information is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information in several ways:
- Contact Information: When you submit a contact form or email us, we collect your name, email address, phone number, and message content.
- Purchase Information: When you place an order, we collect your name, address, email, phone number, and payment information.
- Browsing Data: We collect information about how you interact with our website, including pages visited, time spent, and referring sources through analytics.
- Cookies: We use cookies to enhance your browsing experience and understand user behavior on our site.
Legal Basis for Processing
We process your personal information based on several legal grounds. When you provide explicit consent, such as subscribing to our newsletter or agreeing to marketing communications, we process your data based on your consent. For processing necessary to fulfill a contract with you, such as completing a purchase or delivery, we rely on contractual necessity. We also process data based on our legitimate interests, such as improving our website, preventing fraud, and conducting business analytics. Additionally, we process information when required by law or legal obligation.
How We Use Your Information
Your information is used to provide and improve our services. We use contact information to respond to your inquiries and provide customer support. Purchase information helps us process orders, arrange deliveries, and send order confirmations. We use browsing data and analytics to understand how visitors use our website, optimize user experience, and identify areas for improvement. We may also use your information to send promotional communications if you have opted in, and to comply with legal obligations and prevent fraudulent activity.
Data Retention
We retain personal information for specific periods based on the purpose of collection:
- Contact Form Messages: We retain contact form submissions and email inquiries for up to 24 months after your last interaction with us, allowing us to reference previous communications and provide continuity in support.
- Purchase and Order Information: We retain order information for 5 years to comply with accounting and tax requirements, as well as to handle warranty and return inquiries.
- Analytics and Cookie Data: We retain analytics and behavioral tracking data for up to 14 months, after which it is automatically deleted from our systems.
- Server Logs: Technical server logs are retained for up to 12 months for security and troubleshooting purposes.
- Newsletter Subscribers: We retain email addresses of newsletter subscribers until you unsubscribe or request removal from our mailing list.
Your Rights
You have several rights regarding your personal data. You have the right to access your personal information and receive a copy of the data we hold about you. You can request correction of inaccurate or incomplete information. You have the right to request deletion of your personal data, subject to certain legal requirements. You can object to the processing of your information for marketing purposes. You have the right to data portability, meaning you can request your data in a structured, commonly used format. You can withdraw consent at any time if we process your data based on your consent. To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze how you use our site. Essential cookies are necessary for the website to function properly and process transactions. Analytics cookies help us understand visitor behavior and improve our services. You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect certain website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, and destruction. Our website uses SSL encryption to secure data transmission. We restrict access to personal information to authorized personnel who need it to perform their duties. Despite our security efforts, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account information.
Third-Party Sharing
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services. We may disclose information when required by law or to protect our rights, privacy, safety, or property.
International Data Transfers
Our website is hosted and operated in Estonia. Your personal information may be transferred to, stored in, and processed within the European Union and Estonia. By using our website, you consent to the transfer of your information to Estonia and the European Union, where data protection laws may differ from your country of residence.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account or access.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Supervisory Authority
If you believe your data protection rights have been violated or have concerns about how we process your personal information, you have the right to lodge a complaint with the Estonian Data Protection Authority (Andmekaitse Inspektsioon). You can contact them directly if you feel we have not adequately addressed your concerns regarding data protection.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data protection rights, please contact us: